At The Boy Look, we are committed to ensuring your satisfaction with every purchase. Please read our updated policy carefully to understand how we handle returns and exchanges.

1. Eligibility for Exchange

  • Items must be reported for exchange within 24 hours of delivery.
  • Products must be unused, unworn, and in their original condition with all tags and packaging intact.
  • Exchanges are not applicable for items marked as “final sale” or “non-returnable.”

2. Defective or Incorrect Items

  • If you receive a defective or incorrect item, please contact us within 24 hours of delivery.
  • We will provide an exchange with a product of the same value after verifying the issue.

3. Process for Exchanges

  • Contact our customer support team at [Insert Contact Info] to initiate an exchange.
  • Once the exchange is approved, ship the product back to our designated address.
  • After inspecting the returned item, we will process the exchange for a product of the same value.

4. Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Original shipping charges are non-refundable.

5. Non-Refundable Policy

  • Amount is non-refundable. Exchanges are allowed only for a product of the same value.
  • Promotional items and customized products are not eligible for exchange.

6. Exchange Timelines

  • Exchanges will be processed within 7 to 10 working days of receiving the returned product.
  • It may take additional time for the new product to reach you depending on your location.

7. Contact Us

For questions or assistance with your exchange, please reach out to us at:

Owner: ZAKIR BHATI
Phone: 9587122898, 9461178655

Thank you for shopping with The Boy Look. We appreciate your trust and strive to make your experience hassle-free!